This product is a hydroelectric separation heating and storage electric hot water bottle.

Developed in strict accordance with global and European special requirements, and it is safe to use.

1. Before turning on, first place the power supply charger on a stable surface and open the protective cover on the surface of the product. Insert the power supply plug into the socket of the electric hot water bottle device, and then the cable into the electrical socket.

2.The indicator light turns on and heating starts. During charging, the bag body should be placed horizontally.

3. After the heating process is completed, the indicator light will automatically turn off. First unplug the power plug from the power socket, hold the protective cover of the bag with one hand, hold the power supply head with the other hand and pull it out gently. Close the protective cover and it is ready to use.

The Zenya Hug will emit 1-6 hours of heat (depending on the ambient temperature).

Once the hot water bottle has cooled down, simply plug the charger back in and in 8-12 minutes it will be ready for another 1-6 hours of warmth.

Zenya electric hot water bottles are commonly used by many different types of people for different purposes. Here are some examples:

1. People with menstrual cramps : Women who suffer from menstrual cramps or discomfort often find relief by placing the Zenya Hug on their lower abdomen. The heat can help ease pain and relax muscles.

2. Individuals with muscle aches or pains : Zenya Hug is often used as a natural remedy to relieve pain, muscle stiffness, or cramps. Applying heat can help relax muscles and promote blood circulation, providing temporary relief.

3. People seeking warmth : The Zenya Hug is often used by people who want to stay warm during the colder months or in cold environments. They provide localized warmth and can be used while sitting on the couch or even outdoors.

4. Elderly : The Zenya Hug is also popular among the elderly for the convenience it offers compared to a hot water bottle or regular heating pad. The Zenya Hug provides warmth and comfort as the elderly may have a lower tolerance to cold temperatures and a hot water bottle can help them stay comfortable during colder periods (* CAUTION - Elderly people who are unable to care for themselves, sensitive to heat and lack relevant experience and knowledge should not use this product alone. If necessary, use it under the guidance of a guardian or caregiver).

5. Individuals with poor circulation : People with poor blood circulation can use the Zenya Hug to warm their extremities, such as their hands and feet. The heat from the bottle can improve blood flow and relieve symptoms.

6. Individuals seeking relaxation : Some people use the Zenya Hug as part of their relaxation routine. The heat can create a calming effect and help reduce stress and relax.

⚠️ It is important to note that our electric hot water bottle should be used with caution and proper precautions should be taken to avoid burns or accidents. Please follow our instruction manual and guidelines for safe use.

1.The power plug must be disconnected before carrying out external cleaning work.

2After removing dirt from the surface of the product, wipe it with a clean, soft cloth dampened with a little detergent.

3. After cleaning, put the parts back into the packing box according to the original sequence and store them in a clean, ventilated and dry place.

You can consult all the detailed specifications here, such as:

• Instructions for use;
• Features;
• Technical Parameters;
• Maintenance;
• Certifications;
• Care and Precautions;
• Guarantee.

The dimensions of the electric hot water bottle are 270x180x50mm, which is smaller than a sheet of A4 paper and about 3 iPhones thick.

It weighs about 1350-1380g.

The Zenya body brace offers customizable adjustments to fit a variety of body types and sizes.

This adaptability ensures that the Zenya Hug will provide optimal relief and comfort for a vast majority of users.
The strap's design prioritizes lightweight and practical use, ensuring you can comfortably go about your day while enjoying the benefits of the Zenya Hug.
The belt length is 120cm and does not directly correspond to a specific clothing size, but fits roughly between sizes XS~XL at the waist.

For plus sizes, we offer an extendable belt that adds an additional 60cm of length, thus extending the total length of the belt.

This extension allows for a greater fit serving sizes 2XL ~ 4XL at the waist.

Simply plug in the charger and wait 8-12 minutes for the bag to heat up (depending on the ambient temperature). The red indicator light on the charger will turn off when it's ready.

We do not recommend sleeping with the Zenya Hug for several reasons.

1. While you sleep, you may slide down on your bag and increase the risk of it bursting due to pressure.

2. WARNING - HOT WATER BAGS CAN CAUSE BURNS. YOU SHOULD AVOID DIRECT AND PROLONGED CONTACT WITH THE SKIN.

It is important to know that our electric hot water bottle should be used with caution, taking due care to avoid burns or accidents. Please follow our instructions and guidelines for safe use.

Our Zenya Hug is made of 6-layer explosion-proof material.

The Cherry colored outer material (which we all love) is made from Flannel. Its soft and cozy feel makes it the perfect fabric to keep you warm, comfortable and for long-lasting warmth.

No. The Zenya Hug cannot be washed in the washing machine due to the electrical component.
However, you can clean it carefully with a damp cloth.

Yes! Our belts can be machine washed with like colors on a cold wash, we recommend using a washing bag to protect the flannel material.
However, we recommend cleaning with a damp cloth or a slightly damp towel.

Do not tumble dry.
Do not leave to dry in the sun, as this may cause the color to fade.

Yes, you can. However, we do not recommend using it without the belt when the hot water bottle is at maximum temperature.

We need to protect our skin, so it's important to add a layer of protection when using the Zenya Hug, for several reasons:

1.Heat Distribution : The Zenya Hug can generate significant heat and direct contact with the skin may cause uneven heat distribution or localized hot spots. This can potentially lead to redness, skin irritation or even burns. By using a protective layer, such as the ailia body strap, the heat is distributed more evenly, reducing the risk of discomfort or skin damage.

2. Insulation : The Zenya Body Wrap acts as an insulating barrier between the hot water bottle and your skin. It helps minimize heat transfer, ensuring that your temperature stays within a safe and comfortable range. Without this additional layer, your skin may be exposed to excessive heat, which can result in skin irritation and potential damage.

3. Preventing Accidental Contact : Sometimes when using the Zenya Hug without the body strap, there is a chance of accidental contact between the Zenya Hug and sensitive areas of the body, such as the abdomen. This can be risky, as these areas are more susceptible to heat-related injuries. The body strap provides a secure way to keep the Zenya Hug in place, minimizing the likelihood of accidental contact and associated risks.

4. Comfort : Using the body strap can increase the overall comfort of using the Zenya Hug. It helps to secure the bag in the desired position, preventing it from shifting or slipping. This ensures that heat is applied consistently to the desired area, providing effective relief from pain or discomfort.

In general, it is recommended to add a protective layer, such as a body wrap, when using a hot water bottle to ensure even heat distribution, prevent skin irritation or burns, minimize accidental contact with sensitive areas, and increase overall comfort during use. It serves as an additional safety measure to protect the skin and promote a positive user experience.

The Zenya Hug is easy to carry, in the sense that you only need the hot water bottle and the charger to use it.
Before traveling abroad or domestically by plane, you should contact the airline and obtain confirmation from them, as all airlines have different rules and regulations.
You should also take into account the electrical voltage of the destination country, as some sockets may not support our power.
Additionally, you will need a plug adapter for your destination country (if applicable), as our charger has a European plug.

Zenya Hug has a 1-year quality guarantee. If you identify any problem related to the product's operation within this period, please contact us so we can assess the situation and find the best solution for you. Your satisfaction and trust are our priority!